Dear sir,
Let me, first of all, congratulate you on your new appointment. I
learnt from grapevine that you assumed the exalted office of CMD-JUTH
only recently.
I had wanted to write you through your e-mail, or that of your
hospital's, but you've got none on your website. I browsed through your
offical website- www.juthnigeria.org/, a poorly managed website, but couldnt
access your contacts nor that of the hospital. And that corroborates my
suspicion that your hospital is poorly managed.
With all due respect, sir, I implore you to visit the website of
LUTH or UNTH or UCH, then compare to yours. In this modern era, an
institution as reputable as yours is still running a kindergarten-like
website. Not even a contact phoneline nor e-mail, talk less of other
social media like facebook page or twitter handle. Before writing you
this piece of mine, I had browsed with my phone, through the website of
John Hopkin's Hospital in Baltimore, USA. I was able to see the names
and contacts of all the staff in John Hopkins. That is how a good
hospital is run. From here in Jos, I will be able to contact a
Gastro-Entronologist or a Puelmunatrogist in John Hopkins. That is not
the case in JUTH. Even your contemporaries like UNTH and LUTH have
efficient websites.
Back to the crux of the matter, I am writing you this letter to
express my disgust for the inappropriate attitude of your staff. I am
sorry to say, sir, that many of your staff don't deserve their
appointment letters. Many of them are uncultured, sassy and
pathologically insolent. I have been a daily visitor of JUTH for one
month now, and I have come to terms with the indecorous misbehavior of
your employees. Some of your doctors are truants, while some of your
nurses are lackadaisical in performing their duties. It is a sorry
situation that my diabetic mum who has been in your hospital for a month
now, is not properly attended to. A doctor that is supposed to monitor
her sugar level has being AWOL for the past three weeks, leaving my mum
to her fate.
Our leaders know all the rots in our health sector, and that is why
they don't patronise local hospitals like yours. All of them seek
medical care abroad because they are weary of the medical brutality in
our local hospitals.
Sir, I am not writing this letter to demean you nor your reputable
institution, but to correct an anomaly. I urge you to work on the
attitude of your workforce. Most of your staff are pompous, negligent
and unprofessional. Your doctors and nurses feel like demi-gods. They
lack the qualities their professions demand.
Please sir, do something quick before it gets out of hand. I wish I
can afford to fly my mum to India or Saudi Arabia or John Hopkins for
medical care. I wish!
Thank you sir, as I await a change in your staff's attitude.
Kelvin Ugwuoke
Jos, Plateau state.